Introduction
These Terms & Conditions govern your use of Trinity EV’s website, services, and products. By accessing or using our platform, you agree to comply with these terms.
Account Usage
- You must provide accurate and complete information when creating an account or placing an order.
- Maintain the confidentiality of your account credentials.
- Notify us immediately if you suspect unauthorized use of your account.
Ordering & Payment
- All orders are subject to acceptance and availability.
- Prices, promotions, and discounts are subject to change without prior notice.
- Payment must be completed in full using the provided secure methods.
Product Delivery
- We will make reasonable efforts to deliver products within the estimated time frame.
- Delivery dates are indicative and may be affected by factors beyond our control.
- Trinity EV is not responsible for delays due to external logistics or natural events.
Returns & Refunds
Returns, cancellations, and refunds are governed by our Refund & Cancellation Policy and Return Policy.
User Conduct
- You agree not to misuse the website, services, or products.
- Do not post or share content that is unlawful, abusive, defamatory, or infringing on others' rights.
- Respect intellectual property rights of Trinity EV and third parties.
Limitation of Liability
Trinity EV shall not be liable for indirect, incidental, or consequential damages arising from the use of our services or products, except as required by law.
Changes to Terms
We may revise these Terms & Conditions from time to time. Updates will be posted on this page with the effective date. Continued use of our services constitutes acceptance of the revised terms.
Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of courts in West Bengal, India.
Contact Us
For any questions about these Terms & Conditions, please reach out to us:
- Email: support@mytrinityev.com
- Phone: +91 70746 44030
- Address: Trinity EV, Prafulla Nagar, Girish Nagar, Phulia, Ranaghata, West Bengal - 741402, India
This Terms & Conditions page is effective as of 1 January 2026 and may be updated periodically.